My skills set include the following:

Given my background I am well suited to supplying virtual assistant or Virtual PA services to those individuals and businesses who want a professional business support  and solutions service. My background has equipped me with  the following skills:

• writing and fine tuning reports and presentations
• familiarity with and experience in Know Your Client and Anti Money Laundering legislation and procedures
• experience in dealing with various professional and regulatory bodies including handling complaints
• fully conversant with issues of confidentiality and handling sensitive material
• internet research and preparing briefing notes for you
• excellent industry knowledge in and experience of both the legal and insurance fields
• drafting routine and non routine correspondence
• an ability to think through and analysis issues to consider the various possible outcomes and ramifications and to come up with solutions
• competitor price and other anaylsis
• negotiating fees and/or terms on behalf of and for you/your business
• building a simple corporate style website (i.e without  e-commerce or an online appointment diary)

In addition to these more specialised skills I am also experienced in and more than happy to carry out the more standard PA tasks such as:

• preparing and sending out invoices including via online portals for contractor clients; chasing up bad debts
• basic bookkeeping (e.g. logging purchases and expenses, bank reconcilitation) - I am familiar with and currently use both xero and Quick Books Online accountancy software for clients
• entering details about your business onto various third party sites (for example, yell.com, 118.com, specialist sites relevant to your business)
• e-mail filtering and reply
• basic website/social media maintenance including client reviews of your business
• setting up your business on third party websites and answering enquiries
• diary management and making appointments (business and personal)
• screening and handling telephone calls
• word processing
• prepare and send out hard copy and electronic newsletters
• drafting standard forms and templates
• researching and booking travel and accommodation (business and personal)
• ordering supplies/equipment (business and personal)

Although based in St Albans in Hertfordshire as a virtual assistant I can work for you wherever you and your business are based.

If you have other business needs then do contact me to discuss them - I will do my best to help.